How Is The Readiness To Carry Out Online Registration In The Malang Primary Health Care?
Article Sidebar
Main Article Content
Abstract
Background: RME is one of the information subsystems connected to other information subsystems in the health service facility, such as patient registration activities. The purpose of this study is to evaluate the readiness of PHC in Malang to use online registration applications.
Methods: Quantitative descriptive research was used. The research was conducted in 15 PHCs in Malang in June 2021. The population in this study were all patients, all heads of PHCs, and all Medical Record Officers (MRO) at PHCs. The respondents were 15 physicians, 27 MRO, and 330 patients from 15 PHCs seeking medication. The data was measured using a questionnaire designed for patient groups and healthcare provider groups in PHCs per the available literature. Additionally, the scalability and repeatability coefficients for the survey questions are employed in the validity test. The response to questions was presented as an average value.
Results: In accordance with the average Likert Scale, the Head of PHC (4,2), MRO (4,15), and patients (4,18) were all ready to use online registration. The study's findings about PHC revealed that 100% of PHC in Malang had adequate human resources, an effective operating system and application, a supporting computer, and a budget. Only around 50% of PHCs have an online registration policy, though.
Conclusion: All PHCs and patients were ready to use online registration. According to this study, all PHCs should be ready to prepare facilities and infrastructure and implement online registration.
Article Details
How to Cite
References
Agastya, K. P., & Fanida, E. H. (2016). Penerapan Layanan E-Health di Puskesmas Jagir Kelurahan Jagir Kecamatan Wonokromo Kota Surabaya. Jurnal Fakultas Ilmu Sosial Dan Hukum, 1(1), 1–10. https://jurnalmahasiswa.unesa.ac.id/index.php/publika/article/viewFile/14971/13546
Bustani, N. M., Rattu, A. J., & Saerang, J. S. M. (2015). Analisis Lama Waktu Tunggu Pelayanan Pasien Rawat Jalan Di Balai Kesehatan Mata Masyarakat Propinsi Sulawesi Utara. Jurnal E-Biomedik, 3(3). https://doi.org/10.35790/ebm.3.3.2015.10456
Cao, W., Wan, Y., Tu, H., Shang, F., Liu, D., Tan, Z., Sun, C., Ye, Q., & Xu, Y. (2011). A web-based appointment system to reduce waiting for outpatients: A retrospective study. BMC Health Services Research. https://www.academia.edu/37615999/A_web-based_appointment_system_to_reduce_waiting_for_outpatients_A_retrospective_study
Fahmi, I. (2016). Pengantar Manajemen Sumber Daya Manusia (Edisi Pert). Penerbit Mitra Wacana Media.
Fitriana, B. R. D., Hidana, R., & Parinduri, S. K. (2020). Analisis Penerapan Sistem Informasi Manajemen Puskesmas (Simpus) Dengan Model Human Organization Technology (Hot)-Fit Di Puskesmas Tanah Sareal Kota Bogor Tahun 2019. Promotor, 3(1), 18. https://doi.org/10.32832/pro.v3i1.3121
Guo, Y., & Yao, Y. (2019). On Performance of Prioritized Appointment Scheduling for Healthcare. Journal of Service Science and Management, 12(05), 589–604. https://doi.org/10.4236/jssm.2019.125040
Jaliyanti, D. (2018). Analisis Penerapan E-Health Sebagai Perwujudan Pelayanan Prima di Puskesmas Peneleh Kecamatan Genteng Kota Surabaya. Jurnal Administrasi Perkantoran, 6(2), 26–34. https://jurnalmahasiswa.unesa.ac.id/index.php/JPAPUNESA/article/view/25679/23542
Justinia, T. (2017). Patients Online Registration System: Feasibility and Perceptions.
Kazi, D. S. (2014). From innovation to implementation: Optimizing long-term outcomes after TAVR. Journal of the American College of Cardiology, 64(24), 2616–2618. https://doi.org/10.1016/j.jacc.2014.10.008
Kissler, S. M., Tedijanto, C., Lipsitch, M., & Grad, Y. (2020). Social distancing strategies for curbing the COVID-19 epidemic. MedRxiv, 2020.03.22.20041079. https://doi.org/10.1101/2020.03.22.20041079
Laudon, K. C., & Laudon, J. P. (2014). Management Information Systems Managing The digital Firm Thirteen Edition Global Edition (SIB).
Maulana, D., Tamrin, R., Alim, A., & Imran, A. (2019). Analisis Hubungan Waktu Tunggu Terhadap Kepuasan Pasien Pada Puskesmas Maccini Sombala. Jurnal Kesehatan, 12(2), 99. https://doi.org/10.24252/kesehatan.v12i2.10483
Muninjaya, A. A. G. (2012). Manajemen Mutu Pelayanan Kesehatan. Penerbit Buku Kedokteran EGC.
Nuswantoro, U. D. (2020). Persepsi Pasien dI Puskesmas Kota Semarang Terhadap Pendaftaran Online Sebagai Implikasi Smart City. 18(2), 1–8. http://publikasi.dinus.ac.id/index.php/visikes/article/view/3679
Prameswati, N. D., Suryoputro, A., & Fatmasari, E. Y. (2019). Analisis Kesiapan Puskesmas Dalam Pelaksanaan Program Puskesmas Tanpa Antrian Kota Semarang (Pustaka) Di Kota Semarang. Media Kesehatan Masyarakat Indonesia, 18(4), 153–158. https://doi.org/10.14710/mkmi.18.4.
RI, K. K. (2022). Peraturan Menteri Kesehatan Republik Indonesia Nomor 24 Tahun 2022 Tentang Rekam Medis. הארץ, 8.5.2017, 2003–2005.
Skinet. (2021). Penggunaan Smartphone di Indonesia : Yuk Lihat Datanya! https://sumberkoneksiindonesia.com/tag/penggunaan-smartphone-di-indonesia/
Suryandari, E. S. D. H., Sangkot, H. S., & Wijaya, A. (2020). Gambaran Resiko Penularan Covid-19 Pada Petugas Rekam Medis di Puskesmas Kota Malang Tahun 2020.
Yang, P. C., Chu, F. Y., Liu, H. Y., Shih, M. J., Chen, T. J., Chou, L. F., & Hwang, S. J. (2019). Features of online hospital appointment systems in Taiwan: A nationwide survey. International Journal of Environmental Research and Public Health, 16(2). https://doi.org/10.3390/ijerph16020171
Yu, W., Yu, X., Hu, H., Duan, G., Liu, Z., & Wang, Y. (2013). Use of hospital appointment registration systems in China: a survey study. Global Journal of Health Science, 5(5), 193–201. https://doi.org/10.5539/gjhs.v5n5p193
Zhao, P., Yoo, I., Lavoie, J., Lavoie, B. J., & Simoes, E. (2017). Web-based medical appointment systems: A systematic review. Journal of Medical Internet Research, 19(4), 1–9. https://doi.org/10.2196/jmir.6747